
Online from start to finish
Manufacturers or trading companies transmit their shipping orders via EDI or web portal and receive status messages from the time Logwin takes over the progress of the transport through to the agreed delivery to the recipient - as required via e-mail or automatically via an interface.
Consignees help determine when their new bike comes home
You have bought a new bike and Logwin delivers - decide yourself when it suits you best. Decide online via PC, tablet or smartphone via our bike customer portal whether you want to pick up your bike from us or make one of our three suggested dates for your desired date - we will keep you up to date via SMS or email our driver will announce your arrival 1 hour before arrival. Isn't that flexible enough for you? Then the customer service in our branches is at your side for individual consultation with proposed solutions.
Competent Bike Logistics: Support and advice delivered locally
Logwin Bike Logistics stands for the safe transport, careful handling and European wide distribution of bicycles via the Logwin transport network. Our trained personnel deliver mountain bikes, racing bikes, e-bikes, tandems and pedelecs to wholesalers and retailers as well as to end-users. We also undertake value-added services associated with bicycles, provide recipients notification of dispatches when required, and provide returns management. Deliveries at specified times, e.g. outside of shop opening hours, can be arranged according to need.
Our bicycle services are rounded off with management of your international import consignments, e.g. from the Far East. With offices in 36 countries around the world, we are always close to your suppliers and are able to provide you with competent local support.
Bike Logistics – Logwin’s services:
- European wide pick-up and delivery
- Procurement services from eastern Europe
- Global network via Logwin Air + Ocean
- Customs clearance
- Value added services like on-site component assembly
- Warehousing and project management
- Double-decker transport with bar system
- Returns management including packaging
- Packaging disposal
- Trade fair transport
- Shop-to-shop deliveries