Data Protection Statement

The following notes are an explanation of which personal data we collect and how we use your personal data when you visit our website and use our online services.

When visiting our websites and using the offered services, you agree that we use the data collected about you in the manner and for the purposes described below. 

I. Name and Address of the Person Responsible

The person responsible according to GDPR Article 4, Paragraph 7 is:

Logwin Holding Aschaffenburg GmbH (hereinafter “Logwin”) 
Stockstädter Straße 12
63762 Großostheim
Phone: +49 6021 343-0
E-Mail: info[at]

II. Name and Address of the Data Protection Officer

The Data Protection Officer for the person responsible can be reached at:

Logwin Holding Aschaffenburg GmbH
Data Protection Manager
Stockstädter Straße 12
63762 Großostheim
Phone: +49 6021 343-0

III. General Information About Data Processing

1. Extent of Processing Personal Data

In principle, we collect and use our users’ personal data insofar as it is necessary for the settlement of our contracts. After fulfillment of the contractual obligations, we process data only after having received consent to do so. There is an exception in cases in which prior consent is not possible due to practical reasons or when such data processing is permitted by law.

2. Legal Basis for Processing Personal Data

Insofar as we obtain consent for processing personal data from the person concerned, GDPR Article 6, Paragraph 1(a) serves as the legal basis for this.

If the person concerned is a contractual party, GDPR Article 6, Paragraph 1(b) serves as the legal basis for the processing of personal data required to fulfil this contract. This further applies to processing operations that are necessary to accomplish pre-contract arrangements.

Insofar as it is necessary to process personal data in order to fulfill a legal obligation our company is subject to, GDPR Article 6, Paragraph 1(c) serves as the legal basis for this.

If processing is necessary to safeguard the legitimate interests of our company or those of a third party, and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the first interest, GDPR Article 6, Paragraph 1(f) serves as legal basis for processing.

3. Data Deletion and Storage Duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage is no longer applicable. Furthermore, such storage may be provided for by European or national legislators in EU regulations, laws or other provisions to which the person responsible is subject. The blocking or deletion of the data also takes place when a storage period expires as prescribed by the aforementioned standards unless there is a need for further storage of the data for concluding a contract or fulfillment of a contract.

IV. Specific Data-Processing Processes

1. Collection and Processing of Data Accessed from the Internet

When you visit our websites, our web servers temporarily store each visit in a protocol file. The following data is recorded and stored until they are automatically deleted:

  • IP address of the accessing computer
  • Date and time of access
  • Name and URL of accessed file
  • Time zone difference to Greenwich Mean Time (GMT)
  • Volume of data transmitted
  • Report of successful recall
  • Software (browser/operating system) used to access the page 
  • URL from which the access takes place
  • Name of your internet access provider

Principally, we do not use these data to personally identify you as user. The data are processed to enable use of our website (establish connection), security of our system, technical administration of the network infrastructure as well as the optimization of our internet offer. The IP address will only be analyzed in case of attacks on the network infrastructure of Logwin.
Logwin only processes and uses your personal data to execute your orders and respond to your enquiries. To this end we also cooperate with service companies who process the order data (as processor) or that have signed a non-disclosure agreement. Moreover we only pass on personal data upon your prior consent or based on judicial authorization or obligation, in particular in case of attacks on our network infrastructure or for asserting legal rights and prosecution. Apart from this, your data will not be passed to any third parties. 

2. Newsletter, Press Mailing List, Tracking and Tracing, Contact Requests, Orders - Approval for Further Use 

The use of certain offers on our websites, e.g. newsletter or distribution list, requires prior registration and subsequent processing of personal data, i.e. long-term storage of email addresses, user IDs and passwords. We only use these data after you transmitted them and gave your prior consent to us to make use of it. The legal basis for this is GDPR Article 6, Paragraph 1(a).

If you want to register for one of Logwin’s services you need to submit at least your email address. Any further information is submitted voluntarily, and these data are used to contact you personally and in case of queries regarding your email address.  We require your postal address for postal shipments. If you register with our press mailing list we need to know the name of the medium you work for to make sure that we in fact deliver to a press organ.

We normally use the double opt-in procedure when you register with our services.  This means that after registration you receive an email with a link for you to confirm and only then we will send you information, e.g. a newsletter. In this way, we ensure that only you as a user of the email address provided are able to register for a service. The link needs to be confirmed promptly after receipt of our email; otherwise your registration and email address will be deleted from our database. Our newsletter service will not accept any further registrations from this email address until we receive your confirmation.

You may unsubscribe from any service at any time. You may either send us an email or use the link at the end of the newsletter without incurring costs beyond the basic transmission rate. 
We forward your enquiry to the relevant Logwin department depending on the nature of your request and/or where you are located.

If you request information material, we will use the submitted address details only for handling your request. 

3. Cookies 

We use so-called cookies on our web pages to help provide a user-friendly, effective and secure website - e.g. speed up navigation within our web pages. Cookies also help us to measure the frequency of page views and general navigation.
Cookies are small text files saved on your computer system. We want to inform you that some of these cookies are transmitted from our server to your computer system. They are mostly "session cookies". "Session cookies" are deleted from your hard drive when you close your browser session. Other cookies remain on your computer system and help us to recognize your computer system at your next visit (so-called permanent cookies).

You decide yourself whether cookies are collected by adjusting your browser settings to alert you before a cookie is saved and that your consent is required. Please note that in this case you may not be able to fully use all functions of these web pages. Here you will find detailed instructions as well as in the help information of the respective browser. 

4. Google Analytics

We use Google Analytics on our web pages, a service by Google Inc. ("Google") for analysing web pages. Google Analytics also uses cookies, text files which are stored on your computer allowing analysis of your use of our web pages. The information about your use of the web pages collected by the cookie is usually transmitted to and stored on a Google server located in the USA.

We have activated the de-identification of the IP address on our webpages with the extension "anonymizelp()" so that Google cuts your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional circumstances the full IP address will be transmitted to a Google server in the US and de-personalized there.

On our account Google uses this information to analyse your use of the web pages, to compile reports about the activities on the web pages and to render additional services for us, the operator of the website, regarding usage of web pages and internet. Google will not transmit these data to any third parties unless required by law, or if such third parties process these data on behalf of Google.

Google Analytics will not collate your IP address transmitted by your browser with other Google data.
If you download and install the browser plug-in available at the following link: may block cookies from collecting data regarding your usage of web pages (incl. your IP address) and its transmission 
to Google as well as the processing of such data.
By using our web pages you agree with the processing of your data by Google in the above-mentioned manner and for the mentioned purpose. 

5. Google Maps

On individual web pages, particularly the “Worldwide Locations” page that can be reached under the selection “Company / Locations” (among other options), we use Google Maps to display maps, locations and for direction planning.
Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Because Google Maps is embedded in the page, your IP address is immediately transmitted to Google and a cookie is saved as soon as you visit such a web page. You can find the Terms of Service for Google Maps under the Google Maps Terms of Service. More detailed information is available in Google’s Privacy Policy:

6. External Links

If you use external links on our website, these links are not subject of this data protection statement. If we supply links, we affirm that at the time of placing the link no violation of legislation in force was recognizable on the linked internet pages. However, we cannot exert influence on external providers regarding compliance with data protection regulations. Please read the data protection statements on the internet pages of external providers. Logwin is not obliged to continually check external links and thus refuses any liability. 

7. Data Security

We undertake technical and organizational measures according to the requirements of GDPR Article 32 to protect users’ personal data.
All of our employees who deal with processing personal data are obligated to secrecy.
When using our tracking and tracing services your personal data are SSL encrypted before transmitted via the internet. 
You should always treat your access data confidentially and close the browser window when you finish communicating with us, in particular when you share the computer with other people. 

V. Rights of the Person Concerned

Logwin will process personal data in accordance with the rights of the persons concerned under national and/or international law. Logwin has its corporate headquarters in the European Union, therefore we are primarily guided by the rights of the persons concerned in accordance with the EU General Data Protection Regulation (GDPR).
If a person concerned makes a request to Logwin, this request must include minimum information about the requesting person that will enable Logwin to verify the identity of the person concerned to ensure that no information is transmitted to an unauthorized person.
If personal data from you is processed, you are a person concerned for the purposes of the GDPR and you have the following rights with respect to the person responsible:

  • Right to disclosure,
  • Right to correction or deletion,
  • Right to restrict processing,
  • Right to object to processing,
  • Right to data portability.

You also have the right to file a complaint to a data protection supervisory authority about our processing of your personal dat. The Data Protection Supervisor responsible for us, to whom a complaint about a violation of data protection law can be filed, is:

Bavarian Data Protection Authority
Promenade 27

91522 Ansbach

Phone: +49 (0) 981 53 1300
Fax: +49 (0) 981 53 98 1300

Acceptance, Validity and Currency of the Data Protection Statement
This Data Protection Policy applies for the use of the website and for the websites and offers that link to this statement or refer to it.

We reserve the right to change the Data Protection Policy at any time. If consent from users is required or elements of the Data Protection Policy contain provisions affecting the contractual relationship with the users, the changes will only be made with the consent of the users.

We recommend that you review the current Data Protection Policy from time to time.

Current as of: May 2018