Internet Data Protection Statement

Status: March 2015

The following notes are an explanation of which personal data we collect and how we use your personal data when you visit our website and use our online services.

When visiting our websites and using the offered services, you agree that we use the data collected about you in the manner and for the purposes described below.

1. Collection and Processing of Data Accessed from the Internet

When you visit our websites, our web servers temporarily store each visit in a protocol file. The following data is recorded and stored until they are automatically deleted:

  • IP address of the accessing computer
  • Date and time of access
  • Name and URL of accessed file
  • Volume of data transmitted
  • Report of successful recall
  • Software (browser/operating system) used to access the page
  • URL from which the access takes place
  • Name of your internet access provider

Principally, we do not use these data to personally identify you as user. The data are processed to enable use of our website (establish connection), security of our system, technical administration of the network infrastructure as well as the optimisation of our internet offer. The IP address will only be analysed in case of attacks on the network infrastructure of Logwin.

Logwin only processes and uses your personal data to execute your orders and respond to your enquiries. To this end we also cooperate with service companies who process the order data (Auftragsdatenverarbeiter) or that have signed a non-disclosure agreement. Moreover we only pass on personal data upon your prior consent or based on judicial authorisation or obligation, in particular in case of attacks on our network infrastructure or for asserting legal rights and prosecution. Apart from this, your data will not be passed to any third parties.

2. Newsletter, Press Mailing List, Tracking and Tracing, Contact Requests, Orders - Approval for Further Use

The use of certain offers on our websites, e.g. newsletter or distribution list, requires prior registration and subsequent processing of personal data, i.e. long-term storage of email addresses, user IDs and passwords. We only use these data after you transmitted them and gave your prior consent to us to make use of it.

If you want to register for one of Logwin’s services you need to submit at least your email address. Any further information is submitted voluntarily, and these data are used to contact you personally and in case of queries regarding your email address.  We require your postal address for postal shipments. If you register with our press mailing list we need to know the name of the medium you work for to make sure that we in fact deliver to a press organ.

We normally use the double opt-in procedure when you register with our services.  This means that after registration you receive an email with a link for you to confirm and only then we will send you information, e.g. a newsletter. In this way, we ensure that only you as a user of the email address provided are able to iregister for a service. The link needs to be confirmed promptly after receipt ofour email; otherwise your registration and email address will be deleted from our data base. Our newsletter service will not accept any further registrations from this email address until we receive your confirmation.

You may unsubscribe from any service at any time. You may either send us an email or use the link at the end of the newsletter without incurring costs beyond the basic transmission rate.

We forward your enquiry to the relevant Logwin department depending on the nature of your request and/or where you are located.

If you request information material, we will use the submitted address details only for handling your request.

3. Cookies

We use so-called cookies on our web pages to help provide a user-friendly, effective and secure website - e.g. speed up navigation within our web pages. Cookies also help us to measure the frequency of page views and general navigation.
Cookies are small text files saved on your computer system. We want to inform you that some of these cookies are transmitted from our server to your computer system. They are mostly "session cookies". "Session cookies" are deleted from your hard drive when you close your browser session. Other cookies remain on your computer system and help us to recognise your computer system at your next visit (so-called permanent cookies).

You decide yourself whether cookies are collected by adjusting your browser settings to alert you before a cookie is saved and that your consent is required. Please note that in this case you may not be able to fully use all functions of these web pages. Here you will find detailed instructions as well as in the help information of the respective browser.

4. Google Analytics

We use Google Analytics on our web pages, a service by Google Inc. ("Google") for analysing web pages. Google Analytics also uses cookies, text files which are stored on your computer allowing analysis of your use of our web pages. The information about your use of the web pages collected by the cookie is usually transmitted to and stored on a Google server located in the USA.
We have activated the de-identification of the IP address on our webpages with the extension "_anonymizelp()" so that Google cuts your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional circumstances the full IP address will be transmitted to a Google server in the US and de-personalised there.
On our account Google uses this information to analyse your use of the web pages, to compile reports about the activities on the web pages and to render additional services for us, the operator of the website, regarding usage of web pages and internet. Google will not transmit these data to any third parties unless required by law, or if such third parties process these data on behalf of Google.
Google Analytics will not collate your IP address transmitted by your browser with other Google data.
If you download and install the browser plug-in available at the following link:
you may block cookies from collecting data regarding your usage of web pages (incl. your IP address) and its transmission to Google as well as the processing of such data.
By using our web pages you agree with the processing of your data by Google in the above mentioned manner and for the mentioned purpose.

5. External Links

If you use external links on our website, these links are not subject of this data protection statement. If we supply links, we affirm that at the time of placing the link no violation of legislation in force was recognisable on the linked internet pages. However, we cannot exert influence on external providers regarding compliance with data protection regulations. Please read the data protection statements on the internet pages of external providers. Logwin is not obliged to continually check external links and thus refuses any liability.

6. Data Security

When using our tracking and tracing services your personal data are SSL encrypted before transmitted via the internet. We protect our website and other systems with technical and organisational means against loss, damage, access, manipulation, or spreading of your data by unauthorised people. You should always treat your access data confidentially and close the browser window when you finish communicating with us, in particular when you share the computer with other people.

7. Right to Information and Contact Details

You have a right to information about your personal data stored with us and also a right to correct false data, block or delete them. For further information please contact:

Address: Logwin Holding Aschaffenburg GmbH
Data Protection Officer
Stockstädter Straße 12

63762 Großostheim

8. Inclusion, Validity and Up-To-Dateness of the Data Protection Statement

This data protection statement applies to the use of the website We reserve the right to alter the data protection statement in the future. We recommend reading the current data protection statement from time to time.